NEISD - Community Education

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Career Training - Professional Etiquette, A Guide to Executive Communications and Professional Protocols

Good manners are cost effective and increase productivity. Consistently good manners cross age and cultural differences with ease while propelling people in the same affirmative direction. An executive who understands the unwritten rules of social behavior will move with ease throughout the business world bridging gaps in communication, where others fail. In this class, you will learn the art of executive level communication in written and verbal form. Dr. Kari L. Dean, co-owner of SMART Business will offer best practices for telephone and email communications, texting and junior vs. senior level executive etiquette.